Posted on: August 22, 2017

UPDATE: 911 Service Outage Affects ONLY VERIZON customers in Taney, Stone, Christian & Dade Counties



Branson, MO (August 22, 2017) – The Branson Fire Department has provided an update that only Verizon customers are affected by the 911 service outage throughout Branson and the counties of Taney, Stone, Christian and Dade.

According to Branson Fire Chief Ted Martin, a cut to a fiber optic line has caused a complete outage of the 9-1-1 emergency phone system for Verizon cell phone users in this four county area, although details regarding the cause of the outage and timeline for restoration of the 911 system remains unknown.

In the interim, Verizon customers should use the following numbers to reach emergency services in Taney County, including the City of Branson:

  • City of Branson Fire & Police (417) 334-3300
  • Taney County Sheriff (417) 546-7270
  • Taney County Ambulance (417) 334-1441
  • County Fire Departments (417) 546-7270
  • Missouri State Highway Patrol (417) 895-6868

Media inquiries related to this content may be directed to Jennifer Langford, City of Branson Communications Manager, at or by calling 417.337.0017.  

Receive Updates Via Text/SMS and Branson Alerts

The City of Branson provides multiple options for residents and visitors to STAY INFORMED via multiple information resources:


About the City of Branson, Missouri:  Located in Southwest Missouri, the City of Branson is committed to its citizens and to those who visit here, to ensure a safe and environmentally sound community. We will work as a team to maintain and promote the growth of our City, and to provide professional, courteous service to all through fair and open communication. We look to tomorrow, remembering yesterday, dedicated to excellence today.

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